Template for review by counsel before public launch. Last updated: 2026.
Privacy Policy
What Renea collects, why, and the control you have over it. This covers Voice Studio, MusicGen, Simulations and the Renea Studio plugin for Unreal Engine.
1What we collect
Your account email and name (through our sign-in provider), what you upload (manuscripts, scripts and documents), what we make for you (audio, music, facial animation and video), and basic usage records (renders, credits) we need to run the service. This is the same whether you use Renea on the web or through the Unreal Engine plugin. When someone takes part in a simulation, we also handle what they say during the session, along with its transcript and results, on behalf of the organisation running it.
2How we use it
Only to run Renea: to read your books and scripts, make your audio, music and video, run simulations, keep track of your plan's credits, bill you, and email you when something is ready. We do not sell your data or use your manuscripts to train models. Simulation session data belongs to the organisation that runs the simulation. We process it for them, under our agreement with them.
3Processors
We rely on trusted providers for sign-in, payments, cloud storage, the servers that generate your audio, music, video and simulations, and transactional email. They process data on our behalf under their own security commitments.
4Abuse prevention
To keep the free preview sustainable and prevent fraud, we check sign-ups and uploads for signs of abuse. We do this in a privacy-conscious way, using one-way hashes of manuscript text (never the text itself), the email domain and, where available, network and device signals, combined into a risk score. We store hashes and tokens rather than raw identifiers and limit how long we keep them. No single signal decides the outcome. Decisions are logged and can be reviewed, and you can appeal. We do not block people just for using a VPN or a shared network.
5Retention
We keep your uploads and what you make while your account is active. On the Free plan, generated audio is removed automatically 60 days after it is made, to manage storage. Your manuscripts, settings and history are kept, and you can render again at any time. Paid plans keep generated audio for the life of the account. Deleting a project or your account removes its files from storage. Simulation session data is kept for as long as the organisation's agreement with us says. We may keep minimal billing records where the law requires it.
6Your rights
You can export your data or delete your account at any time from Settings. Depending on where you live, you may have more rights under GDPR or CCPA. Contact us to use them. If you took part in a simulation run by your employer or another organisation, they control that data, so contact them first and we will help them respond.